Posts

How to Improve on Process Part 5: Process Rollout

Once you’ve identified potential pain points with the team that have then been validated through data, you have an opportunity to drive change through process updates. Although developing a new process idea may feel like the final step at evolving the way your teams work, it is often just the beginning. Team members may be…

How to Improve on Process, Part 4: Data Considerations

Budgetary Case StudyI’m sure many of us have heard the phrase “correlation does not equal causation”. However, causation can be incredibly difficult to pinpoint in the face of numerous variables. Therefore, if testing a number of categories that drive to the same causation conclusion, it drives our confidence in the root cause of an issue.…

How to Improve on Process, Part 3: Hypothesis Development

Early ConsiderationsGenerally speaking, it’s more ideal to approach the portfolio/program process issues first. This may end up alleviating project-specific pain points as a result. Level-set the list of process issues based on Process Risk Scores and let’s try to develop some testable hypotheses. Hypotheses should be informed based on observations, but the key element is…